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 >> Delivery Information -Terms and Conditions - Privacy Statement

 

We ship to UK mainland and Northern Ireland.

For European countries please enquire before ordering.

For Offshore islands and Southern Ireland please obtain a quote by email or telephone for shipping costs.

Sorry we can only send smaller items to BFPO addresses.

Smaller items to Northern Ireland will be sent by Royal Mail but larger items will need a courier service and for this there may be an extra charge, please enquire prior to purchasing.

Our delivery charges to UK are

£2.25 - Order Value up to £12.99
£3.95 - Order Value £13.00 - £25.99
£4.95 - Order Value £26.00 - £52.99
£7.95 - Order Value £53.00 - £99.99
£9.95 - Order Value £100 and over

The delivery charge will be added onto your order once you have entered your billing and delivery address details.

Larger and heavier items are shipped by courier service and smaller items by Royal Mail postal service. If you have any special requirements e.g. before 12am delivery, Saturday AM delivery, then please contact us before ordering, we are more than happy to help.

 

If the parcel is damaged on arrival please either sign as damaged or refuse to accept the parcel.

Shortages - Damages or Non-delivery:

  • If your order has exceeded 14 days time please inform us as shortages, damages or non-delivery must be reported within 14 days of order, failure to do this may result in your claim being refused.
  • Deliveries by courier service need a signature and if you are out when they call a card will be left so you can contact them and rearrange delivery. Most couriers will only call again twice and will return the goods to sender if no one contacts them to rearrange delivery. If this happens then unfortunately we will have to charge for redelivery or if you prefer to cancel then we would refund your order less carriage costs.
  • We try our best to show stock details but occasionally the site may not have been updated to show the correct stock details, therefore we would advise you email before ordering.

  • Items shown as  in stock will either be sent by Royal Mail service or by Courier service depending on the size and weight of the item and can take from 2 to 5 working days.  If you need an item in a hurry them please contact us before ordering.

  • Items shown as to order will either be sent direct from our suppliers or from our own stock and delivery time will vary from 2 to 7 working days therefore we would advise that should you need an item in a hurry please contact us before ordering.

  • Items shown as out of stock are out of stock with no confirmation date of arrival. We are more than happy to confirm stock arrival if you forward your email details.

  • Items showing a due date are expected at that time and we will despatch goods when due if you decide to order. There may be delays in stock arrival which are out of our control.

 

 

 

 

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