• Baby Enterprise reserve the right to alter any specifications on the products featured on this website without prior notice.
• All sizes and weights given are intended as a guide only and are approximate.
• Representations of colours are approximate, due to the limitations of photographic and calibrations of different output devices.

• We recommend items such as Prams, Pushchairs and Buggies must be serviced regularly if you expect the product to perform without any problems.
• Wheeled goods have a guarantee of 6 months from actual invoice date and certain wheeled goods have a 12 months guarantee from actual invoice date. Guarantees on our items vary.
• Only use the pushchair for the purpose it was made for. Example single pushchair for one child and not two.
• Nuts and bolts fitted to your nursery equipment will need to be checked on a regular basis to ensure they remain tight.
• You must always use a safety harness in items such as Highchairs, Prams, Pushchairs Etc.
• Never leave babies unattended in Baby Walkers, Bouncing Cradles, Baby Swings ETC also never leave items such as these on a raised surface such as a kitchen worktop.
• Do not allow any person to operate your nursery equipment without proper instruction as this will invalidate your guarantee if they are damaged as a result, and tell them that your product has a secondary safety devise
• Prams, Pushchairs and Buggies need to be lubricated on a regular basis with WD40 to keep them operating trouble and squeak free.
• Do not hang shopping from the handles of your buggy as this will affect stability.
• Tandem Pushchairs need to be lifted up kerbs or steps backward to prevent strain on the product and the person.
• Before folding your wheeled item ensure the seat unit is in the correct position, failure to do this will result in damage being caused.
• Be very careful when placing your nursery items in the car as fabrics can tear easily if caught in the boot, or when standing near walls
• Or when folded on the floor.
• Do not leave plastic items such as sun canopies in direct sun light in your car as the heat will cause the frame to bend.
• Do not wash items such as seat units if they are PVC backed as they will retain the water and will not dry.
• Be careful when using any item with a painted frame as paint can chip easily, if you have a chrome/metal chassis you must clean it to prevent it from rusting.
• Cosmetics such as sun tan cream well discolour fabrics
• Hubcaps can come off if the pushchair knocks the curb we recommend that you check the security of these item regularly.
• Cots, Cots Beds and Travel Cot are made for one child not two, they will not withstand the weight of an adult
• If your Pram, Pushchair has more than 4 wheels do not expect them to all to touch the floor until the baby gains weight.
• we recommend that Mattress be regular rotated to prevent wear and dipping

• Car Seats must NOT be fitted into any car if there is an airbag fitted where the seat is to be placed.

• Fabric may well differ in shade, they will also fade at a different rate especially if they are not used together, i.e. Sun Canopies, Foot Muffs and the fabric of pushchairs and car seats
• Follow the washing instructions carefully if there are no washing instructions then presume the item may not be washed.
• Do not wash items such as seat units if they are PVC backed as they will retain the water and will not dry.
• Always use a non-bio liquid rather than washing powder.
• It is not always possible for us to supply accessories for the items we sell.
• If an item has been discontinued or is out of warranty we may not be able to supply parts.

• If you have damaged any of your nursery items you may be able to make a claim against your household contents insurance.

• This warranty covers you the original purchaser against faulty components and workmanship for a period of 6 months to
  12 months on wheeled goods, other items vary.. We will inspect the item and providing is has been used for the purpose it was made for and has not been mistreated in any way we will repair the item free of charge. If the item has been mistreated or you have not followed the instructions a charge will be made.

• Manufacturers reserve the right to alter specifications without prior notice.
• Whilst we make every effort to ensure details-prices and specifications are correct we are only human and from time to time make mistakes if a mistake is made we sincerely apologise and would like to assure you that it has not been done intentionally

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address
• credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should  contact us.

• If your order has been dispatched you will be charged a return postal charge. This varies depending on the item you wish to return.

• Please Email:  sales@babyenterprise.com and we will advise you of what to do.
• This warranty does not affect your statutory rights 

Security Statement

We take security very seriously, which is why we have chosen to use online credit card processing facilities provided by LWD Internet and Worldpay

WorldPay are Europe's leading payment service provider. They are processing for companies such as John Lewis, Disney, Sage and Vodafone. WorldPay have impeccable fraud prevention capabilities and as such are master merchants for Visa and MasterCard.

Our WorldPay facilities are fully secure and use a range of industry standard and WorldPay unique security and fraud prevention systems. The WorldPay network uses 2048-bit encryption, with full 128-bit encryption between the browser and the WorldPay network. WorldPay systems are regularly inspected by the major banks to ensure that system integrity and security are maintained to the highest standards.

The WorldPay processing centre is securely linked to many processing banks worldwide, who handle the credit card authorisations online and process the transactions in real time. The WorldPay servers are certified by Thawte, a public Certificate Authority. Thawte will only issue Digital Certificates to those servers which meet stringent security requirements. The WorldPay servers meet and exceed these requirements.

It is now known that Internet transactions through systems such as WorldPays are inherently more secure than other methods of making purchases in 'cardholder not present' situations such as telesales, or when giving a card to a waiter in a restaurant.

Your online purchase from us will take place in real time, and we will never see your credit card details if you purchase online or if we have to make a refund at a later date. You can have confidence that our online purchasing facilities are secure and safe to use.